The Central Pension Accounting Office (CPAO) is administratively under the Controller General of Accounts, Ministry of Finance, Department of Expenditure, Government of India. The office started st functioning from 1 January, 1990 for disbursement of pensions through Authorized Banks to Central Government Civil Pensioners. CPAO is committed to provide excellence in pension delivery to the pensioners.
Functions of CPAO
- Administering the ‘Scheme for payment of Pension to Central Government Civil Pensioners by Authorized Banks (both Public Sector and some Private Sector Banks)
- Issuing of Special Seal Authorities (SSAs) authorizing payment of pension in fresh as well as revision of pension cases to the CPPCs (Central Pension Processing Centers) of pension disbursing banks
- Management of pension grant and its budgeting
- Preparing Monthly and Annual Pension Accounts
- Audit of CPPCs of Pension Disbursing Banks
- Maintaining Data Bank of Central Civil Pensioners containing all details indicated in the PPOs and Revision Authorities
- Handling the grievances of Central Civil Pensioners
- Enabling payment of provisional pension to the Pensioners/Family Pensioners covered under National Pension System (NPS) (as an interim arrangement)
- Coordinating with Ministries/Departments/ Ministry of Finance and DP&PW on all matters related to pension payments, accounting & budgeting
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